I was a regular customer and consignor of this shop. I’ve shopped consignment shops for 20+ yrs. When the owner informed me she would be closing the store to move out of state something inside me took hold. I already had a full time job of 16 yrs. at a nearby private school but something in me said (and my husband said|) “SO WHAT, JUST DO IT. So I did!
Contacting SCORE was one of the best things I’ve done! I had bought the business about 8 mths prior. I had begun to feel somewhat overwhelmed and in need of help to regain my footing and direction. I needed help to organize and to set priorities. It’s been invaluable. After my first meeting with my mentor, Mr. Gary Johnson, I was empowered and reenergized. Gary sent me off with a little “homework” assignment that was to be only the beginning of our mentorship. It is a gift and a blessing to have this available.
Business is growing. We are able to do more advertising so more and more people are discovering our shop. When purchased the store was a hodgepodge of merchandise but we quickly change the direction to a boutique consignment shop exclusively for women full of new and nearly new clothing and all accessories. We changed the back of the store from a storage area into a second dressing room, seating area and space to display more merchandise. We have been carefully building our consignor base of quality items and have grown from 78 valued consignors to 0ver 200. The relationship we have with our consignors and most of our customers is our greatest success, I feel. They’re like extended family. I am now able to be full time in the shop and it’s wonderful!
Mr. Gary Johnson is so easy to talk with and made me feel like a family member right away. Gary has a clear vision of what is needed and what is necessary. I feel secure with his advice. When I bounce ideas off to him his is positive and supportive but methodic in how we should or should not proceed. I believe in the slow and steady pace. I am thankful for his honesty and persistence in “nudging” me.